Privacy Policy

1. Introduction

2. Information We Collect

2.1 Personal Information

• Account Information: Name, username, email address, gender, date of birth
• Profile Data: Survey responses, preferences, and behavioral patterns
• Device Information: Device type, browser information (e.g., Mozilla Firefox), mobile app data (Expo)

2.2 Survey Data

• All questions and answers you provide in surveys
• Response patterns and completion rates
• Time spent on surveys and platform usage metrics

2.3 Technical Data

• IP address and location data (for fraud prevention and regional customization)
• Device identifiers and browser fingerprints
• Usage analytics and interaction data

3. How We Use Your Information

3.1 Core Platform Functions

• Digital Twin Creation: We use your survey responses to build an AI-powered digital profile that can pre-answer future surveys based on your established patterns
• Survey Matching: Connecting you with relevant survey opportunities
• Rewards Management: Processing point earnings and voucher redemptions
• Account Management: Maintaining your profile and preferences

3.2 Platform Improvement

• Enhancing our AI algorithms for better survey matching
• Improving user experience and platform functionality
• Developing new features and services

3.3 Business Operations

• Market Research: Providing anonymized and aggregated insights to businesses for market research and intelligence purposes
• Communication: Sending important updates, notifications, and promotional materials
• Legal Compliance: Meeting regulatory requirements and protecting our rights

4. Information Sharing and Disclosure

4.1 Survey Data Sharing

• Survey Curators: Organizations that created the surveys you participate in
• Research Partners: Third-party businesses conducting market research (data is typically anonymized or aggregated)

4.2 Service Providers

• Stripe: Payment processing for credit purchases and voucher transactions
• Supabase: Backend infrastructure and data storage
• Amazon SES: Email delivery services
• Firebase: Push notifications for mobile app users
• Google: Authentication services for Google login

5. Data Retention

• Account Data: Retained while your account is active and for 2 years after account deletion
• Survey Responses: Retained for research purposes unless you specifically request deletion
• Technical Data: Typically retained for 1 year for security and analytics purposes

6. Your Rights and Choices

6.1 Account Management

• Update your profile information at any time
• Control notification preferences
• Delete your account (subject to legal retention requirements)

6.2 Data Rights

• Access: Request a copy of your personal data
• Correction: Update inaccurate information
• Deletion: Request deletion of your data (with certain exceptions)
• Portability: Export your data in a machine-readable format

7. Data Security

• Encryption of data in transit and at rest
• Regular security audits and updates
• Access controls and authentication protocols
• Secure third-party service provider agreements

8. Children's Privacy

13. Contact Us